I would like to know how long it takes. I absolutely need to know.
Welcome to the Community!
Are you referring to the delay for in-store order pickups?
If so, it does depend on the phone model and the demand. You should receive an email once the device is ready for you at the store.
If you still haven't received it, you can reach out to the store to check if they received it, or speak with customer service to have it looked into.