Hi,
On your contact page, I was looking for an email address and found the following:
"Hit us up through Live Chat, over the phone, via email or in store."
I looked for an email, and from these forums, it looks like there is no email, just social media. I prefer not to use social media for contacing a company. I suggest either creating a contact email, or changing this quoted instruction you have in the contact section to be more clear.
My original reason for looking for that contact email address was that I received an email from Fido which was a "donotreply" message which looked like I was being charged for something, at least at first glance. Crossing the border into the US triggered a text message to me telling me to use data if I wanted and there would be a 7 dollar a day charge. I did not turn on my data while in the US, but today got an email indicating something about this situation, and I wondered why, if I was not being charged a fee for usage, which I should not have been, was there an email sent to me. The additional email seems uncessary.
long time customer
