No SIM

No SIM

No SIM

LyndsaySuggitt
I'm a Participant Level 1

No SIM

I just received the phone I ordered but there was no sim card. Will it still come in the mail or do I need to order a new one? My plan and number have already been selected.

1 REPLY 1
FidoValerie
Moderator

Hey @LyndsaySuggitt !

 

Welcome to the Community. Very_Happy

 

The SIM card should come in the same package as your new device, but it can sometimes be tough to spot.

It comes in a small yellow plastic packaging which should be in the bigger box, not in the phone's box!

 

If you truly can't find it, contact us and we'll be happy to look into it for you. Smiley