New usage cycle delay?

New usage cycle delay?

New usage cycle delay?

SOLVED
Meritz101
I'm a Participant Level 1

New usage cycle delay?

Hi my new usage cycle starts but the problem is it doesnt appear..

Accepted Solution

Re: New usage cycle delay?

Solved by Moderator

Hey @Meritz101,

 

Welcome to the Community.

 

The usage in the new billing cycle will only be displayed once the current month's bill is out, there's a delay for My Account to update. 

 

I assure you though that once your new cycle starts, the plan gets reset automatically as well.

 

Hope this helps!

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1 REPLY 1
FidoClaudia
Moderator

Hey @Meritz101,

 

Welcome to the Community.

 

The usage in the new billing cycle will only be displayed once the current month's bill is out, there's a delay for My Account to update. 

 

I assure you though that once your new cycle starts, the plan gets reset automatically as well.

 

Hope this helps!