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New phone is going to be sent to old address.

I'm a participant level 1
I'm a participant level 1

I changed my billing address yesterday, and i ordered a new phone after i checked the address was changed.

Also i checked the new address when i confirm my order.

But i got a confirmation email and there was an old address.

Can you please do something?

I live in toronto and the old address is kingston.

I can't go to kingston to pick it up.


My name is Hyeyeon Lee.


Former Moderator
Former Moderator

Hey @hazel2e


You can contact customer service and they'll be able to update this for you. Alternatively, we can send you a PM here on the Community.


Let us know!