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New number

I'm a Participant Level 1
I'm a Participant Level 1

I just changed my number recently and a collection agency is calling me again.How are they getting my number?


Senior MVP Senior MVP
Senior MVP

Hello Gypsygemeni,


  Welcome to the community!


  Firstly, is the debt yours? If it is, part of the debt collector's job is to locate you. They can use various methods to track you, even if you change phone numbers or move (see here and here).


  On the other hand, if the debt is not yours, it's possible spammers/scammers have happened to target both your old and new phone number blocks. It's also possible that the true owners of that debt are also frequently changing their phone numbers and you happened to receive one of their old phone numbers.


  If the calls are legitimate but the debt is not yours, you might have to resort to contacting the collections agency to inform them the debt is not yours (see here).


  If the debt is yours, there are many resources online. For example: here, here, and here.


Hope this helps 😀