672 is supposed to be overlaid on all BC effective 04 May/19. Beforehand, testing numbers are supposed to be in place. Reference NANPA PL-515. Date for test numbers was 01 Feb/19.
Random testing today around 1030pacific yeilded mixed results.
Calling 611 was pointless, as no one understood the problem with a non existent area code.
Prefixes that should work are
In both -8378 (test) and -2455 (bill) format.
610 failed, "number not assigned"
710 and 810 worked as expected
580 and 999 both routed to voicemail, not the expected recording; that may be a problem on the receiving end, but that is likely best addressed by someone at Fido NOC.
Solved! Go to Solution.
As per my original post, the difficulties are in placing calls to the TEST numbers (672-610-8378 / 672-610-2455).
The area code itself is not active (04 May/2019) but the approved test numbers are supposed to be active from 01 Feb/2019 for network testing.
Link to the NANPA PL-515 ...
Thanks for clarifying @Hwr778
We can assist you if you can't call from your phone but we can't guarantee specific numbers are active.
These numbers are not Fido numbers and as such, we cannot confirm whether they are active or can be used. Since the testing is not done through Fido, we cannot provide you with more information on the status of these.
We can assure that the area code will be properly working for actual user when it's launched and assist if there are any issues once we get there. That's not something we can do in this testing phase.
They are not Fido numbers. I can reach them and they are dialable and active from both Telus landline and mobile numbers (although 672-580 and 672-999 are misconfigured by Telus Mobillity). I have not had a chance to test from other providers yet.
I do not understand why this is like pulling teeth.
We can only assist you with issues related to your Fido services @Hwr778!
Do not hesitate to reach out to us at these channels if you need support for your fido services.
Oh my literal God, @FidoPhilippe did you not read any of the prior thread?
I am using my Fido handset, and I am unable to call the numbers specified above, which are, per regulatory documents, supposed to be active and available to be dialed FROM MY FIDO HANDSET. Where have I lost you in this process?
Followup: As 672 isn't activated yet, there are only (or should only be!) 10 active numbers in the whole exchange:
Note -- 2455 (-BILL) "supervises" or picks up, and is a billing test number, 8378 (-TEST) should not supervise/pick up.