New Sim

New Sim

New Sim

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New Sim

Hi there,

I have been with fido for almost 2 years now. I recently requested for iphone 8( updated my phone). when I receieved the phone I also recieved a new sim card along in the box which i never asked. I was wondering if there is an extra charge ? I am just curious to know why did i got a new sim.

My old sim card works perfectly fine.

Thanks 

Ardo,

all the best

 

 

Accepted Solution

Re: New Sim

Solved by Former Moderator FidoAmanda

Hey Ardo!

 

Welcome to the Community!

 

You've got nothing to worry about, there is no extra charge for the new SIM card. Smiley 

 

When you upgrade your phone, you receive a new SIM card with the device in case your current SIM card is not compatible with the new device.This avoids you having to go out and get a new SIM card or order a new SIM card separately if your new phone takes a SIM card in a different format. 

 

If your new phone takes the same format SIM card as the one you're using in your previous device, you can simply remove your SIM card from that phone and insert it in the new one and you will be good to go!

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Former Moderator

Hey Ardo!

 

Welcome to the Community!

 

You've got nothing to worry about, there is no extra charge for the new SIM card. Smiley 

 

When you upgrade your phone, you receive a new SIM card with the device in case your current SIM card is not compatible with the new device.This avoids you having to go out and get a new SIM card or order a new SIM card separately if your new phone takes a SIM card in a different format. 

 

If your new phone takes the same format SIM card as the one you're using in your previous device, you can simply remove your SIM card from that phone and insert it in the new one and you will be good to go!