New Line Not Adding

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

New Line Not Adding

I've tried adding a line from the website twice and it has confirmed that I've completed the process both time, but then I do not receive a confirmation email and do not see the new line on my account. Am I able to add lines online?

Flag this to a Moderator
Message 1 of 2
54 Views
Highlighted
Moderator
Moderator

Re: New Line Not Adding

Hey @franceshg,

 

Welcome to the Community!

 

While it is possible to activate a new account on Fido.ca, 2nd line activations can only be done through customer service. You can reach us here, or if you prefer I can send you a PM to help you out with your activation.

 

Let me know! 😃

 



Flag this to a Moderator
Message 2 of 2
34 Views