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Need help update my new sim card for prepaid plan

jasonliao
I'm a participant level 1
I'm a participant level 1

Hi guys~ i lost my fido sim card, so recently i just order one, but i realize you cant update it online so i figure i'll come here for help.

 

My Account number is: *********

 

Number: ***-***-****.

 

Fido Sim number: **** **** **** **** ****.

 

PS: if my balance is $0, can i still make call?, thanks, 

 

***Edited to add labels***

1 REPLY 1

FidoManuel
Former Moderator
Former Moderator

Hi @jasonliao!

Welcome to the Community Smiley 

I've edited your post to hide the sensitive information! This is the type of information we only discuss in private. 

I'll send you a PM in a few minutes to help you with the SIM swap.