NEW ACCOUNT STATUS

NEW ACCOUNT STATUS

NEW ACCOUNT STATUS

I'm a Contributor Level 1

NEW ACCOUNT STATUS

On Mar 18 I changed my account with a Fido rep over my phone.  I changed from fido15. 4 gb to fido medium 10 gb

Initially my account reflected this change

  However the details are back to the original account, and the data shows 14 gb.  I hope someone can advise me when my account will be updated.  

Thank you

1 REPLY 1
Moderator

Hey @JT17 and thanks for reaching out.

 

We will need to access your account to confirm the plan change with you.


For future reference, for anything related to your account, you can reach us through our channels here.

 

I'm sending you a PM now to go over this.


Talk to you soon.