My data not loaded after my bill cycle

My data not loaded after my bill cycle

My data not loaded after my bill cycle

Brianj1
I'm a Participant Level 1

My data not loaded after my bill cycle

My data hasn’t been loaded 2days after my bill cycle has passed 

1 REPLY 1
KAPABLE-K
MVP

Hello @Brianj1,

 

Welcome to the community!

 

Can you give us more details as to what exactly is happening, is the data an add-on, bonus or just your regular monthly data?

 

Since it sounds like its an account related issue it might be solve faster if you call customer service.