Recently I've been charged with unusually high bill .
I went to the Fido office, and the notified me that someone added Fido Pulse 10GB and ordered a new IPhone 11 64gb to a random address in Ontario.
I did not order anything, my account have been suspended, what do I do?
Hey @qweqwe1 ,
Thank you for sharing this with us. Very sorry to hear that you've been a victim of fraud.
Our fraud team would normally reach out to you as soon as we find out about the situation.
Since this wasn't done, I'll send you a PM so we can look into this.
Talk to you soon.