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More horrible customer service.

AliceAlice1
I'm a participant level 2
I'm a participant level 2

I have been waiting 2+ hours for a response to a question via twitter message. Not good.

1 REPLY 1

FidoPamela
Former Moderator
Former Moderator

Hey @AliceAlice1

 

Welcome to the Community Smiley 

 

We're currently receiving a higher volume of requests on all channels so there are indeed longer wait time. Rest assured though that we're working as fast as we possibly can to get back to everyone as soon as possible. 

 

Let us know if there's anything we can help you with here.