cancel
Showing results for 
Search instead for 
Did you mean: 

Misspelled name

Hersheylorraine
I'm a Participant Level 2
I'm a Participant Level 2

Went and had gotten a fido account from wow mobility and they had misspelled my last name, there weren't able to change it there and told me I could change it on the fido website but I can't seem to do so. How do I fix it'd? 

1 REPLY 1

FidoPamela
Former Moderator
Former Moderator

Hey @Hersheylorraine

 

Welcome to the Community Smiley 

 

Sorry for the confusion there, it's currently not possible to change the name through the self serve tools. 

 

For that you'd need to reach out and we'll gladly correct that for you. 

 

I see that you reached out on Messenger, we'll continue there. 

 

Cheers!