Misspelled name

Misspelled name

Misspelled name

SOLVED
Hersheylorraine
I'm a Participant Level 2

Misspelled name

Went and had gotten a fido account from wow mobility and they had misspelled my last name, there weren't able to change it there and told me I could change it on the fido website but I can't seem to do so. How do I fix it'd? 

Accepted Solution

Re: Misspelled name

Solved by Former Moderator FidoPamela

Hey @Hersheylorraine

 

Welcome to the Community Smiley 

 

Sorry for the confusion there, it's currently not possible to change the name through the self serve tools. 

 

For that you'd need to reach out and we'll gladly correct that for you. 

 

I see that you reached out on Messenger, we'll continue there. 

 

Cheers! 

View solution in context
1 REPLY 1
FidoPamela
Former Moderator

Hey @Hersheylorraine

 

Welcome to the Community Smiley 

 

Sorry for the confusion there, it's currently not possible to change the name through the self serve tools. 

 

For that you'd need to reach out and we'll gladly correct that for you. 

 

I see that you reached out on Messenger, we'll continue there. 

 

Cheers!