MMS Not Working

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I'm a Participant Level 3
I'm a Participant Level 3

MMS Not Working

The Past Few Months My MMS is Not Working at all, 

 

Can't Send or Recive Picture MSGs 

 

I think my phone is okay, Checked Settings, Restarted, Cleared Catch 

 

Is there something on the Fido Side?

 

Thanks 

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Senior MVP Senior MVP
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Re: MMS Not Working

Hello FidoMan6000,

 

  What phone are you using? I understand you checked your settings. Did that include verifying that your APN settings included the MMS information? You can verify the APN settings here.

 

  Have you verified that your data is enabled? While the data within a MMS does not count against any data allocations, the setting does need to be enabled in order to send/receive properly. Are you able to use data otherwise?

 

  Are you using the phone's stock messaging app or a different one?

 

Hope this helps 😀

 

Cheers

 


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