Late payment fee

Late payment fee

Late payment fee

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maohaoh
I'm a Participant Level 2

Late payment fee

so I checked my bills and the payment charge is 1.52 dollars. I'll pay it this time but the bill was late didnt show up until today. I checked on novembember 26 and 27 and it said zero until today. i set up automatic credit card payment and it still charged me. what is this?

Accepted Solution

Re: Late payment fee

Solved by Moderator

Hey @maohaoh

 

Welcome to the Community Smiley

 

When you register for pre-authorized payments during the month, they only start after your billing cycle ends.  This means that, for the month during which you set up your pre-authorized payments, you need to make a manual payment.

 

I hope it clarifies the situation! 

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2 REPLIES 2
FidoJulien
Moderator

Hey @maohaoh

 

Welcome to the Community Smiley

 

When you register for pre-authorized payments during the month, they only start after your billing cycle ends.  This means that, for the month during which you set up your pre-authorized payments, you need to make a manual payment.

 

I hope it clarifies the situation! 



maohaoh
I'm a Participant Level 2

ok i check the automatic payment started today for some reason. but that bill was still late