3 weeks ago
I have been trying to sign in on the webiste and it keeps telling me to verify my account. I selected the email option and they emailed me a code. And then it forced me to change my password. Does this mean my account was compromised or is this a regular occurrence. I've been using the same login info for years without issue and this is the first time this has happened. Did anyone recently experience the same issue?
3 weeks ago
Looks like an isolated case @kdj,
We did recently make changes to our multi-factor authentification. It may be related 😕
But it's important that if you feel your account has been compromised, contact customer support immediately for assistance
Fido.ca/contact