Issues Reaching Community on Mobile Phone

Issues Reaching Community on Mobile Phone

Issues Reaching Community on Mobile Phone

MarleneC
I'm a Contributor Level 1

Issues Reaching Community on Mobile Phone

Hello,

 

I tried to access the Fido Community on my mobile phone and after I logged in and clicked Join the Community it kept taking me back to my account information.

 

It seems to be stuck in a loop and I can't get to the community on my phone and had to use my laptop to be able to login in.

2 REPLIES 2
FidoKenny
Moderator

@MarleneC 

 

Hey Smiley 


I found out that all that's required for to fix this is clearing the cache/cookies from your browser.

Can you give it a try and let us know?



FidoKenny
Moderator

Hello @MarleneC

 

What browser are you using on your device to browse the Community?