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Is the Fido network down?

scepeda1
I'm a Participant Level 2
I'm a Participant Level 2

Hey There,

 

is Fido down right now... I can only connect to the internet when i'm at home but there is zero connection to fido I have a bill that is due on the 3rd of January but its my typical monthly bill would really like to know what's going on and why my phone is disconnected

1 REPLY 1

FidoCharles
Former Moderator
Former Moderator

He @scepeda1

 

Everything is fine on our side ! Got some questions for you :

 

Are you currently connected to the Fido Network?

 

Are you able to use your other services?

 

If you restart the device completely does it persist?

 

Don't hesitate to contact us directly regarding this if it persist

 

We can also send you a PM on here if you prefer Smiley