Hey @Trainwrecks ,
Thanks for reaching out on the Community, let's see what could be causing this error message!
First, can you answer these questions :
1. What phone are you using ?
2. Did you notice if this happens at specific moments or it's random ?
3. Have you tried changing your SIM card to see if it would help or testing the SIM in a different phone ?
Let us know!
I have an iPhone 8. It seems to happen randomly. I don’t have access to another sim to test but if I did it happens infrequently to it would be tough to test.
Thanks for the details Devlin.
I definitely get what you mean. It could both be a network or a device issue, this is why this test was suggested.
Do you have a spare phone in which you can test your current SIM card though? If so, this can also help us narrow down the cause.
I'll send you a PM shortly so we can look into this with you.