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Bassam1978
I'm a Participant Level 1
I'm a Participant Level 1

Hello, I paid the bill online yesterday 6/10 and today I received a message that I have to pay the bill again. I checked the account, everything is correct. What should I do?

2 REPLIES 2

khouya
I'm Qualified Level 1
I'm Qualified Level 1

Hi Bassam1978! Very_Happy

Normally a payment can take up to a week! Next time you can use a Credit Card, it's will be faster! Smiley

I hope you have a great day! If you have more questions, i'm here to answer Smiley

KAPABLE-K
MVP MVP
MVP

Hello @Bassam1978,

 

Welcome to the community!

 

If you pay the bill through your bank it could take up to 5 business days before Fido receives the money, so you need to be careful as to not incur any late payment charges.  If you pay by credit card the payment will be taken immediately.

 

You can disregard the notice if you made the payment already.