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I was maltreated and insulted by a CSR (Loveleen) at the Fido outlet at Bramly City Centre

Inayat1
I'm a participant level 2
I'm a participant level 2

Today I went to get the information about renewal of my plan with Fido but instead of getting anything I was maltreated and insulted by a CSR (Loveleen) at the Fido outlet at Bramly City Centre. So I wanted to talk to the manager there but I was told to file a complaint online. so I am here. Now I am at home using my laptop to find a form to write down what happened at the store how insulting was that CSR but I cant find anything. So guys, Fido people can insult you for no reason, regardless wether you are their loyal customer or not.

1 REPLY 1

Good morning @Inayat1,  I'm sorry that was your experience with the sales representative. If you would like to report this, you may go HERE  and scroll down near the bottom of the page to report a concern. There you will be able to make a complaint.