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I paid three times for a card error

tkaud1203
I'm a participant level 1
I'm a participant level 1
Pay the first amount. I paid three times for a card error. My payment is $ 80.75. I paid two cards for $ 80.75, and once paid $ -160 So when I look at the card record, it's -321.58 dollars. Was it really paid? Help!!!!!!!!!!!! Please reply in my mail or text.
 
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1 REPLY 1

FidoPamela
Former Moderator
Former Moderator

Hi @tkaud1203

 

Welcome to the Community Smiley 

 

If you see a minus sign before the amount, it would mean it's a credit and that you overpaid. 

 

To confirm it's the case here, I'll send you a PM so we can take a peek at the account. 

 

Chat soon!