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I paid last bill, but balance carried over to next one

lovejotsharma
I'm a participant level 1
I'm a participant level 1

I paid my last bill on 19th and 22 nd is last date from account it detcted on 22nd now i reacived 2 month bill

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @lovejotsharma! Philippe here. Welcome to the community. Smiley

 

It's likely that your payment was received after your current invoice was printed. As a result, the payment will not appear on that invoice, but will appear on your next one. However, your current balance will be reduced by the payment.

 

I hope that helps!