I have a problem, I refilled my prepaid account but the amount is like before the filling

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I'm a Contributor Level 1

I have a problem, I refilled my prepaid account but the amount is like before the filling

Hi, I refilled just before at the fido store my prepaid account (40$), I checked on line now my account is still like before I fiiled it - 19.56$. How's taht possible?!? What should I do. Plz someone help

 

 

 

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Former Moderator
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Re: I have a problem, I refilled my prepaid account but the amount is like before the filling

Hi obsaggitarius! 

 

I'll send you a PM so that we can check that out for you. 

 

For future reference, you can reach out to us on Facebook or Twitter for any account related help. Smiley 

 

-Megan 



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