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I did not get a confirmationemail after a change to my plan

937822294
I'm a participant level 1
I'm a participant level 1

I called customer service today and made a change to my plan.

I did not get a confirmation email, but the agent said it was sent. He might have made an error in the email address.

Please send the confirmation email. Thank you
A. McD.

1 REPLY 1

Hi @937822294 , we are not fido employees on the forum. Therefore, we cannot access any account information. To have your confirmation email re-sent to you, please contact Fido support by dialing *611 from your device or use one of the methods mentioned Here