cancel
Showing results for 
Search instead for 
Did you mean: 

I cant upgrade online

Hsmith
I'm a participant level 1
I'm a participant level 1

unable to upgrade online-keep recieving the same error message "We're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436)"

 

ive tried different browsers and cleared cache and cookies and still nothing. 

1 REPLY 1

FidoKija
Former Moderator
Former Moderator

Hi Hsmith! Welcome to the community. Smiley 

 

This might need a closer look into your account to see what happened. We will reach out to you in a bit by private message so we can look it over with you. 

 

See you there!