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I cannot get verification codes via SMS with data only plan

I'm a participant level 2
I'm a participant level 2



I’m subscribing the data only plan (3GB 15$/month) and the key order information says the plan includes unlimited incoming text. 

However I cannot receive verification code message from Apple, Google and Yahoo Canada. I checked I can send a text to myself and I received verification code message from Fido. Could anyone tell me why this happens and how to get the messages?


Former Moderator
Former Moderator

Hey @Yuri18!


Since your data-only plan allows you to receive text messages you should be receiving verification codes via SMS with no problem at all as long as they're on this list


Have you by any chance tried turning off your phone for a few moments then back on and testing it again? If not, can you please try that out and keep us posted?


@Community, has anyone else experienced this on data-only plans?