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How to put Fido phone on suspension while overseas

baron
I'm a participant level 1
I'm a participant level 1

Can someone tell me how I can contact Fido to put the phone service on suspension for 6 months.  I am currently in Asia.

I tried live chat and also called 1-514-925-4590 as suggested, but none of them work.  I do not have face book nor twitter.

Please help me to get this done. Thanks

1 REPLY 1

FidoCharles
Former Moderator
Former Moderator

Hey @baron !

 

Correct, you'd need to get in touch with us for a temporary suspension. What happened exactly when you contacted us on Live Chat or at our International number? Was it during business hours?

Live chat : Weekdays 8am-12am, Weekends 9am-8pm. Over the phone: Weekdays 8am-9pm, Weekends 9am-5pm (Eastern Time)

 

Does the same thing happen if you try our Live Chat on a different browser?

 

We can also send you a PM on here if you prefer. Let us know 🙂