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How to check the balance of 1000 international minutes

sg3311111
I'm a participant level 2
I'm a participant level 2

I cannot find the balance for the 1000 international minutes in my plan. I looked at some of the old forum links but I couldn't find the usage information in my app or the online account. Can you please advise?

3 REPLIES 3

sg3311111
I'm a participant level 2
I'm a participant level 2

Hi - As I mentioned in my original comment, I cannot find this information in my mobile app and online account.

We would need to check your account to see the details.

 

You can find the ways to reach us here.

 

If it's best for you, we can send you a PM here on the Community.



FidoKenny
Moderator
Moderator

Hey @sg3311111

 

You can monitor usage via the MyAccount app or on fido.ca.