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How to change the Billing Address?

dustworkshop
I'm a Participant Level 2
I'm a Participant Level 2

Dear all,

 

I am a new user of Fido. May I know how can change the billing address?

 

Thank you so much.

3 REPLIES 3

Good morning @dustworkshop , you should be able to change your address in the Fido app. When you open the app, on the bottom right corner, click on more then go to your profile and settings, then you can edit your billing address. Easy peasy, cheers 



dustworkshop
I'm a Participant Level 2
I'm a Participant Level 2

Thank you @Original_Lucy for your reply.
Yes, actually, I tried it in apps or different browsers on my computer, but it hasn't appeared any action.

That's unfortunate @dustworkshop , you should probably contact customer support for assistance in changing your address. You can contact Fido using Twitter and messaging fidosolutions or you can call directly from your device to *611. Hope you are able to get a resolution