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How can I order a new sim card?

I'm a Participant Level 1
I'm a Participant Level 1

My phone was stolen awhile ago. I already reported it.

I recently bought a used phone so now I need a new sim card.

I looked everywhere and couldn't figure out how to do it. I found a post titled "ORDERING A NEW SIM CARD ONLINE" which had a reply with a solution but when I clicked the link in the response it was an expired url.

Any instructions would be greatly appreciated. 


Community Manager
Community Manager

Hi @DCross,


I'm sorry to hear that your phone was stolen.


You'll need to contact customer service to order a new SIM card.