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Has any one gotten the compensation for the outage?

bamei72
I'm a Participant Level 2
I'm a Participant Level 2

I have not seen any credit on my bill yet. Has anone gotten the promised compensation for the outage?

4 REPLIES 4

Hello @bamei72 , I received my credit today on my Fido billing. I don't know if you have a different billing date, but it is reflected on the billings I received today. You can check in your fido app under billing and invoice,  view bill. Hope that helps 



bamei72
I'm a Participant Level 2
I'm a Participant Level 2

thanks, I check my billing every months, nothing yet. I hope it will show on the next bill, cycle date is the 14th. 

czg416
I'm a Participant Level 3
I'm a Participant Level 3

I received mine on my latest bill on the 11th.

Hey everyone!

 

Depending on your billing cycle, it's possible that your bill came out too soon before the system could apply the credits. If you didn't get them on your last invoice, they will appear on the next one. Hope that helps!

-FidoVan