I had the best experience with Fido today. So I was late to pay my Bill in February and I got charged with extra suspension fee. I did not know if Fido could remove those charges as I payed my bill later on. I had a call with Credit Operation team. I loved the experience as this girl named Baljinder or maybe Baljit( I forgot the name) helped me to remove the suspension charges and gave me the information regarding new plan. She was so professional and sweet at the same time.
Welcome to the Community!
We really appreciate you taking the time to share your lovely feedback with us. It means everything to us. 😊
We're happy to learn that Baljinder was able to help you find a solution. If you wish, we can send you a private message to get more details on this and forward your feedback to her.
Let us know.