Good plan and good deal

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I'm a Participant Level 3
I'm a Participant Level 3

Good plan and good deal

Can anybody explain to me how Fido costumer service not helpful at all!!! Iam getting frustrated! I called today and ask for a deal about my plan since Iam paying so much money for data that I only use when Iam at work to check my emails. Instead if helping me he gave me a lecture how to turn off apps when Iam using my data. I know that a long time ago! Is this how fido treat me after being with them for 13yrs. I ask if he can put me to someone that can help me but no he did not! He kept on bubbling things that half of it i dont need! 

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Re: Good plan and good deal

Hey there @chris1268,

 

We're always here to help and I can assure you that this is not the kind of service we wish to offer. We can definitely go over the available promotions together and review your previous interactions too.

 

To get started, I'll be sending you a PM. Talk to you soon.



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