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Fraud

Andrew26
I'm a participant level 1
I'm a participant level 1

I got my phone hacked or frauded over the weekend i have no service whatsover pretty much leaving me on my own with no service and no help from fido. I use my phone for business and i lost a lot of business over the weekend and fido has no solutions just to tell me its a long process. Nice way to take care of a loyal fido client for years always paid on time to now be told

to wait. Well fido i cant i need my line back asap

1 REPLY 1

FidoKenny
Moderator
Moderator

Hey @Andrew26

 

This definitely not the experience that we want for any of our customers.


I'm sending you a PM now to get this looked into.


Talk to you soon.