October 2018
I got my phone hacked or frauded over the weekend i have no service whatsover pretty much leaving me on my own with no service and no help from fido. I use my phone for business and i lost a lot of business over the weekend and fido has no solutions just to tell me its a long process. Nice way to take care of a loyal fido client for years always paid on time to now be told
to wait. Well fido i cant i need my line back asap
October 2018
Hey @Andrew26
This definitely not the experience that we want for any of our customers.
I'm sending you a PM now to get this looked into.
Talk to you soon.