Fido stole $160.58 dollars from me (taking $321.16 total) last month.

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I'm a Participant Level 2 ct10
I'm a Participant Level 2

Fido stole $160.58 dollars from me (taking $321.16 total) last month.

I have had so many problems with Fido and I'm at my wits end. I have sent proof of payment for both, spoken to my bank numerous times (they even gave me a confirmation # that Fido had received the money), and spoken to probably half of Fido's total employees at this point. I'm going to do whatever I can to switch provider and take legal action. 

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Re: Fido stole $160.58 dollars from me (taking $321.16 total) last month.

Hello @ct10 and welcome to the Community. 

We would like to have this fixed for you. To do so, we will need to go over your account.

 

You can find the ways to reach us on our contact list here.

 

We can also send you a PM here on the Community. Let us know what's best for you.



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I'm a Participant Level 2 ct10
I'm a Participant Level 2

Re: Fido stole $160.58 dollars from me (taking $321.16 total) last month.

I have spoken to numerous people on the phone who have told me to re-forward the evidence, or “wait”. This transfer happened a month ago. I filed a complaint with the CCTS.

 

Please, PM me if you think you have some way to resolve it.

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Re: Fido stole $160.58 dollars from me (taking $321.16 total) last month.

There's a PM coming your way @ct10

 

Talk to you soon.



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