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Fido sales person did fraud with me

Harjotsarwara
I'm a participant level 2
I'm a participant level 2

Hi a sales girl called me from fido and offered me $30 for 20 gb but when bill came it comes out to 55 for 20 gb.more over fido charged me for 2 months together for february month also.send me bill of 261 dollar for two lines. Where ever it should be 120 at most if they charged me for two months for two lines.I am very much annoyed and will take leagal help if they do not correct it.

2 REPLIES 2

Hi there @Harjotsarwara , I'm sorry to hear that you were misled on your plan. To have this looked into by customer service you can access support from the fido app or contact customer service Here. You can also dial 611 from your device to connect with customer support 



Harjotsarwara
I'm a participant level 2
I'm a participant level 2

There is no number to talk to a rep same day.I will never gona take fido again weird service.takes 3 days to talk to a rep.