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Fido prepaid account number

SkipStone
I'm a participant level 2
I'm a participant level 2

Hi, I'm trying to find my account number for a prepaid account and I can't find it by calling *28. There is no bill so I can't see the number. Is there anyway I can find the account number? 

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @SkipStone,

 

Welcome to the community!

 

You can log in to your account online and you should be able to see the account number.



SkipStone
I'm a participant level 2
I'm a participant level 2

Hi, thanks for your reply, I'm using an old account to make this post, as registering an account with the current fido phone requires the account number... 

But anyways, after digging hours for the paper I got from signing up with prepaid back in 2014, I found the account number. Just really unsure why it was so difficult to get the phone's account number.