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Fido not reporting to Equifax Canada

SmokeyComputer1
I'm a participant level 1
I'm a participant level 1

I am a very unhappy Fido customer and would like to see some sort of compensation.  Fido has not reported to Equifax since November 2022 and has now caused my Equifax rating to drop big time.  It is now January 2023 and still no updated on my Equifax report from Fido.

 

Fido is causing a huge damaged on my Equifax report by not reporting properly on a timely monthly basis.

This is not fair to me and needs to be resolved immediately!!

1 REPLY 1

FidoStephane
Moderator
Moderator

Hi there, 

 

This would appear to be something you might want to take up with customer support. I don't believe anyone on the Community would be able to help you with this. 

 

You can reach customer support at any of the following channels: Fido.ca/contact