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Fido loyalty data bonus

T-
I'm a visitor
I'm a visitor

I received fido loyalty bonus data of 5 GB which I Iost by switching my device to new one with Fido. I am still a Fido member so how can I get the 5GB back.

1 REPLY 1

FidoVanessa
Moderator
Moderator

Hey @T-!

 

Some of our bonuses expire when you change your plan. We would need to look into your account to make sure. 

 

You can reach out to customer service or we can send you a PM on the Community.

 

Let us know how you would like to proceed. Smiley