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Fido blocked Live View service from Ring.com?

EFTC
I'm qualified level 1
I'm qualified level 1

I have a video doorbell from Ring.com and it seems like my phone always have issues connected to Ring.com for live view. 

 

When I am on local Wifi everything works fine it does not work but when I am on Fido's LTE network.  I did an upload / download speed test on my phone and I am getting upwards of > 30 Mbps for upload and > 20 Mbps for download. 

 

I was wondering if ring.com services are blocked by Fido. Can anyone help?

 

 

 

21 REPLIES 21

FidoCharles
Former Moderator
Former Moderator

Hey @EFTC,

 

I don't have any indication that we would be blocking this on our end.

 

@Community is anyone using this service with their Fido phone?