Fido bill

Fido bill

Fido bill

SOLVED
I'm a Participant Level 2

Fido bill

Hi all,

I have legally changed my name, how can I change it in my Fido Plan as it is important to have my cell phone monthly bill on my name.

Accepted Solution

Re: Fido bill

Solved by Moderator

Hey @aminpanahi!

 

Welcome aboard the Community!

 

We understand how important it is for you that your real name reflects on your account. We can certainly help you with that. 

 

You will need to send us documentation proving that your name was legally changed. You need to mail or fax a copy of the Change of Name Certificate from your authorized provincial office or your updated Birth Certificate.

 

Once we receive the document, we'll update the name on your file within 48 hours.

 

Mailing address

Fido
C/O Fido Back Office team
100 Westmorland Street
Moncton, New Brunswick
E1C 0G1

 

Fax Number

1-888-290-3436

 

Hope this clarifies!

 

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Moderator

Hey @aminpanahi!

 

Welcome aboard the Community!

 

We understand how important it is for you that your real name reflects on your account. We can certainly help you with that. 

 

You will need to send us documentation proving that your name was legally changed. You need to mail or fax a copy of the Change of Name Certificate from your authorized provincial office or your updated Birth Certificate.

 

Once we receive the document, we'll update the name on your file within 48 hours.

 

Mailing address

Fido
C/O Fido Back Office team
100 Westmorland Street
Moncton, New Brunswick
E1C 0G1

 

Fax Number

1-888-290-3436

 

Hope this clarifies!