Fido account is hacked

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I'm a Participant Level 1
I'm a Participant Level 1

Fido account is hacked

I just noticed today that some one ordered a new line and a phone under my name using online account. How can i report ? Should i contact police or press ? 

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I'm Qualified Level 1
I'm Qualified Level 1

Re: Fido account is hacked

Hi @Rezamush,

 

Welcome to the Fido community!

 

In this situation, you will need to reach out to customer support and let them know they will transfer you to Fido's fraud department and they will investigate and take care of the situation.

 

You can reach out to customer support through any of the available methods listed here.

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