Fido Xtra just hangs

Fido Xtra just hangs

Fido Xtra just hangs

I'm a Participant Level 2

Fido Xtra just hangs

Hello - ever since you revamped Fido Xtra I haven't been able to enter any contests... the dog appears, wagging its tail for eternity.


None of the following have worked

  • restarting
  • clearing the app cache
  • trying to uninstall/reinstall but I don't have that option - only "disable" ...tried disabling and reenabling

I'm using a Samsung S10 with Android 10, latest OS updates have been installed.


Can you help?

I'm a Participant Level 2

Thank you! I have version (1253) ... doesn't look like there's a newer one available on the Play store - ?

Hey @Leef


That is the most recent version! Do you use your email address or phone number to login?


Hello @Leef,


Welcome to the community!


Which app version do you currently have?