I won a $5 dollar digital gift card last month. I went through the redemption process, but last step of the redemption process failed. I was unable to login to the gift card website. I sent a support email to the gift card website regarding to the login issue. They told me that my account wasn't setup properly their website and I had to contact fido/rogers to get a link to resetup the account on the gift card website again. Can someone please tell me who I should contact in fido/rogers regarding fido extra prize redemption issues?