Fido Credit

Reply
Highlighted
I'm a Participant Level 1 trevorbot
I'm a Participant Level 1

Fido Credit

I recently did a Transfer of Ownership of my phone number to a different account, and I payed the last billing cycle for the old account. In the old account it now shows credit, as the transfer happened during the billing cycle. How do I either transfer this credit to my new account or deposit the credit to my bank account. Thanks, Trevor

Flag this to a Moderator
Message 1 of 2
500 Views
Former Moderator FidoPamela
Former Moderator

Re: Fido Credit

Hi @trevorbot

 

Welcome to the Community Smiley 

 

A transfer between accounts would only be possible if both were under your name. If there was a transfer of ownership from one person to another, it would not be the case here. 

 

If there is a credit balance on the old account, it would automatically be refunded by cheque. It would be sent at the address on file under the account holder's name. 

 

Hope that helps! 



Flag this to a Moderator
Message 2 of 2
495 Views