FRAUD - Unauthorized purchase of a pgone and change of my plan

FRAUD - Unauthorized purchase of a pgone and change of my plan

FRAUD - Unauthorized purchase of a pgone and change of my plan

I'm a Participant Level 1

FRAUD - Unauthorized purchase of a pgone and change of my plan

At 3am, I see a purchase invoice for a new device to be shipped to Montreal and a new plan purchase. I stay in Toronto

 

How do I go about to cancel this order and get back my old plan 

1 REPLY 1
Moderator

Hey @Samsonjoy7,

 

Welcome to our Community.

 

I'm sorry to read that happened! Don't worry though, we'll be able to help! I'm sending you a private message here on the Community to look into this.

 

In the future if ever you have account specific inquiries, make sure to contact us here.

 

Talk soon!