Exclusive plan

[DavidZ2]

I received offer from Fido this morning for the executive plan for me. It's $35/month including 2GB. When I contact the agent of Fido by living chat. It's said no such offer to me. Anyone knows what's happened?

[KAPABLE-K]

Hello @DavidZ2,

Welcome to the community!

How did you receive the offer? Did it have instructions on what to do or did it give you a promo code to quote?

If live chat was unable to see the offer I would suggest you send a private message to @FidoSolutions and a moderator here in the community can look into it for you.

[DavidZ2]

Thanks for reply.

I received the offer by email this morning with the link of Check Out. It brought me to Fido website. After I log in, there is no such plan for me. 

Would you please let me know who I should contact with? I could forward the email to him for reference.

[KAPABLE-K]

Hello again @DavidZ2.,

As I mentioned above send a private message to @FidoSolutions and a moderator here in the community can look into it for you.